Friday, August 29, 2008

Another Ambassador Case File

I received a case report from the Ambassador Program the other day that to me is a fantastic example of what they do on a daily basis and how sometimes they can make a dramatic impact, in the positive, on someones life.

This particular file describes how one of our Ambassadors was patrolling the Davie St area and came across an adult male who seemed "out of sorts". By simply approaching the male in question and listening attentively, without judgement, it became clear that this person was contemplating suicide.

By furthering our discussion with this man, we were able to ascertain his counsellors name and when asked if we wanted him to contact this person, he responded that he did. With one Ambassador calling the counsellor and the other calling the VPD I am happy to say that this situation was ultimately resolved with the arrival of the VPD.

While none of us can say that the person in question will live happily ever after, we can say that our team did a great job in just listening and showing this person that we do care and are there for the Community when called upon.

I personally want to thank the Ambassadors in question for doing this great job and making a potentially life-altering stop, by simply taking the time to ask a few simple questions.

Job well done team.

Friday, August 22, 2008

Business In Vancouver Article

I was fortunate enough to be featured in the August edition of Business In Vancouver, which is a newspaper that is an award-winning weekly print that has served the Greater Vancouver area since 1989.

Featured in the Profile section, it basically gives a brief history of both the company and myself and some of the basic tenets I believe in and have applied to my business over the past 11 years.

It’s always very strange reading about yourself in any print medium, however I have to say that I did enjoy the article and for the most part I really believe the journalist captured a lot of what Genesis is about and how we serve the Community and our clients every day.

The article has been posted to this blog for those of you who would like to take a minute and give it a read.

Remember that as per usual, if you have any questions at all, please feel free to give me a call at the office or send me an email and I will do my absolute best to get back to you.

Thanks everyone, articles such as these would obviously be impossible without the support of all our friends over the past years.............

You will find page one at the top and page two at the bottom of this blog.

Tuesday, August 19, 2008

Bank Robbery Updates

As detailed in a previous blog, two of our Undercover Loss Prevention Team members were responsible some time ago for the apprehension of known bank robber who at that time was suspected of several robberies throughout the Vancouver area.

Due to our team member’s actions in assisting with bringing that particular culprit into custody, it has just been announced that the Canadian Bankers Association (CBA) has approved, through the Vancouver Robbery Coalition to recognize these fantastic and very talented employees of Genesis Security at the next meeting, which is scheduled for September.

These employees are part of what makes Genesis such a well-known company within the Community and I truly appreciate everything they did that day.
Congratulations guys, you deserve it!!!!

Along the same lines, we just received word as well that another of the Undercover Loss Prevention team members was instrumental in the apprehension of yet another suspected bank robber this past week.

While for obvious reasons we cannot name the employee of Genesis involved, we would like to extend our thanks for performing at such a level and assisting in the apprehension of the accused.

Genesis at the Pemberton Festival

Now that we have all had time to catch our breath and get rested up, I would like to take a moment to tell everyone about our experience at the first ever Pemberton Music Festival.

I must start by stating that this was a very, very tough job and I couldn’t have done it without all the employees who stuck with us throughout some very difficult circumstances; thank-you to each and every employee who was there for Genesis, it was more than appreciated.

As the first of its kind Festival in British Columbia, there were speed-bumps aplenty to overcome and many unanticipated items that required immediate resolution. With the staff that I had, I am proud to say that everyone pitched in and took the bull by the horns, so to speak.

By the time it was over, all parties involved were exhausted both physically and mentally but the job was completed to the high standards that Genesis Security is known for within the industry and throughout our Community.

Next year, Genesis will take from this experience and be able to better forecast what is truly required to run an event of this magnitude with as little interruption as possible.

Thank everyone once again for all your hard work and thanks as well for coming out to the After-Pemberton barbeque that we had this past Sunday to thank all the staff.