Friday, January 12, 2007

Positive Feedback

I hope everyone enjoyed their Holiday Season and found time to spend with their families and loved ones before heading back to the daily routine of work.

When I came back to the office I found a letter on my desk from a business that operates out of the Kerrisdale area and I thought I'd share it with you as it's always nice to pass on positive comments in relation to this program.

Alam, the manager for the Mac’s convenience store on Dunbar Ave., comments in the letter that both he and his employees feel much safer since the Smart Car Program. He goes on to say that even though he is not a “client” of ours we still assist them whenever called and are always quick to respond and very professional.

For me, a letter like this that comes into our office really makes my day.

It is a testament to the hard work that our Community Patrol drivers do each and every day and their dedication to ensuring that everyone in the community who requests help gets it.

At this particular Macs store, a number of incidents occurred where a group of youths appeared to be targeting the store for thefts and at one point a clerk was assaulted when trying to stop an individual in the group.

Our team now does random checks and is called whenever the clerk is in a situation that they are uncomfortable with.

During our last meeting with the Community Policing Office this matter was brought to their attention and we remind all people that reside or operate businesses within our patrolling area that should an emergency situation arise they are to call 911 immediately and report the incident.

Genesis Security will be their to assist you now and in the future and its letters like these that reaffirm our belief in this program on a daily basis.


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